creative

Be A Super Ethical Leader in 3 Easy Steps

 

Immanuel Kant is a boss. Like, the boss of bosses.

As far as philosophers go, he’s like the RZA of this here ethics game. He’s the one that really summed it up nicely, and gave everyone the central cornerstone of modern ethics: The Categorical Imperative!

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Put simply: Act so that the maxim of your actions should be made universal and necessary. 

Ok, put even simpler: In whatever you do, act in such a way that you’re advocating that all people, everywhere, should always act in the same way, in that same situation.

So, if you shoplift, you’re saying by your actions that it’s in the best interest of all people everywhere to do the same. If you disagree, and think all people shouldn’t shoplift, neither should you – so don’t do it. Duh.

If you hold the door for people walking 10 steps behind you and let them in first, you’re saying everyone else should do the same. Also a good idea.

Boom. Lawyered.

Or, philosophized? Whatever. 

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Kant’s other central points were:

  1. People are an ends in and of themselves, not a means to an end – so treat them that way. Don’t intentionally harm them.
  2. A good act is a good thing in and of itself, regardless of the outcome. Even if you failed, a good act is its own reward.

Taken altogether, if practiced, you have the lion’s share of what it takes to be a good leader – or at least not a giant-garbage-person.

My take away?

  • Love people. At the very least, respect their humanity. Every one of them. Treat them decently, even if you don’t like them.
  • Do a good thing because it’s a good thing to do. That means being honest, keeping promises, give your best effort, learn from mistakes. Even if you fail, you did the right thing and that’s all it needs to be. Success received for doing the wrong thing isn’t any success at all.
  • Be a model for what you think is right – make sure you agree with what your actions say you believe in.

I wish I had another Kant pun to throw in here to close this thing out with, but I Kant think of one.

Waitaminute… I see what I did there.  I just Kant get enough of these puns.

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Business Culture, Prime Directives, and killing John Connor

I got sent this email yesterday, which was one I’d sent some three years ago while at CVI-Orlando. At the time we were six months into a $2 million renovation, and working concertedly to establish a new culture.

When you’re trying to build culture, it’s important to be honest and authentically one’s self. People loathe artifice and inherently move away from it. This email happens to be “me” in written form, and I think it was evident of something that’s worked for me over the years. People know it’s not just some corporate policy I’m being forced to endorse while a concealed derringer burrows into the small of my back, but something I full-throatily support.

I offer it here at as an unedited look, an example, of how I believe in communicating with my teams. Also, I just really crack myself up and I can’t get enough of my choice of analogy here. How great is that hipster John Connor meme?

Big thanks to Larry for 1. Having kept this all these years, and 2. For thinking of me enough to send it to me now. It was a nice laugh during a really busy time and a great glimpse of some of the most fun I’ve had during my career.

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Apartment Video Maintenance Tips, Made Easy

I hate when things break around the house. Having bought my first one three years ago, I’ve often found myself in the position of trying to figure out how to repair various issues on the fly. With YouTube as the Time Life books of our generation, there haven’t been many things I’ve needed to call someone for.

A light bulb came on: quick access, to short videos about common maintenance issues, would be wildly helpful to our Residents. Housing college students means that necessarily a good number of them have never; done their own laundry, run a dishwasher, or unclogged a toilet. A website that explains how to do it themselves is a non-starter. Ditto for a manual or handbook. For Millennials, video is king. Even better, every one of them come with a mobile video player permanently affixed to their hand. How do you leverage that?

We worked on a series of videos with important questions in mind: What’s the vital information we’d want someone to know in a moment when they need it most? What are the types of calls we get all the time that take seconds to fix? Resetting a breaker, a GFI, unclogging a toilet, resetting a garbage disposal – all the easy stuff that a Resident could do themselves in seconds, if they only knew how.

Important to the project was making sure we didn’t make each video too long, or make it complicated in any way. A three minute run-time would kill our click-through rate. Most of our videos are 20 seconds or less and specialized to whatever you’re looking for in the moment.

Knight Circle's new magnetic QR code/short URL sheet for fast video maintenance tips.

Knight Circle’s new magnetic QR code/short URL sheet for fast video maintenance tips.

You can either scan the QR code with your phone or type in the short URL for each area of the apartment, and then you’ll get a playlist of videos to choose from on our YouTube page. At first, we toyed with the idea of stickers on each appliance or area of the home with a quick link to a video specific to that item, but this quickly proved unwieldy. We settled on a 6″x9″ magnet that could be placed on the fridge in each unit – an area where it’s likely to survive and be ever-present in our Residents lives, but not intrusive.

Starting this August, we’ll be placing them on each Fridge as we complete our final inspection walks prior to move-in and dropping some info to look out for them with our new move-in email.

Our mission states that we seek to simplify the complicated and we think this is a huge step in that direction. By allowing our Residents to quickly learn easy lessons about apartment maintenance, and by relieving the work load for our Technicians and CAs, we can free up time better suited to proactive items that really deliver value.

Andy Warhol Has Advice For You…

sowhatDon’t sweat it. If something is bothering you for that long, do something about it. You don’t have to be a mess. Things happen. Roll with the punches. Glasses break. Milk spills. Pencils have erasers.
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People get used to new ideas. New ideas change things. Probably the only way time plays a part – but he’s right. Time by itself won’t change things. Unless we’re talking about a banana. Time will do just fine on that. realfakeThis one’s a problem I think all people should have. I think if you’re not constantly flirting with the idea of what’s real then you’re not pushing the membrane of reality to see how stretchy it is. There are a plethora of things people insist are real but are nothing more than constructs of habit and tradition that we do merely for lack of introspection and the willingness to look a bit weird. bizasart Being good in business requires a massive supply of self-awareness and self-honesty. I think art requires the same thing. The best comedians I’ve noticed are some of the most honest people I’ve ever seen. They see things the way they are, not as everyone would like you to see them – and they speak up. Makeart

Get the product out the door. No one cares about your book or your poem, or your picture if you never make it. I’ve worked with hundreds of good people who failed to produce even the most rudimentary of suggestion for a; flyer, form, website, sign, banner, you name it – out of fear. Crank out enough art to choke them. Something will stick.
cokesYou’re not better than anyone else. Yeah, you are. At a thing or things – but not intrinsically. Don’t fall in love with your own image or the sound of your voice so much you forget what a simple pleasure a coke can be. Stop and drink the sodas. gorevidalonandyThis is easily the greatest backhanded compliment I’ve ever seen or heard. There may be no greater source of heat in the universe than this burn. Go ahead. Put your hand to the screen. Feel that? You could cook bacon on that.

The Best Hip-Hop Album of the Past Year You Never Heard

Run The Jewels goes H.A.M. – check out this amazing album from Killer Mike and El-P, released for free!

Superior lyrics, satisfying flows, and devastating beats form the bouillabaisse of this bad-ass album. Enjoy the Hip & the Hop? This is a must listen to.

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A Classic Hip-Hop Album turns 21

Nas’ renowned debut album, “Illmatic” turns 21 today. If you’re a fan of the art form, and you’re not familiar (or you just want a reminder of how ground breaking this album was) have a listen to one of the greatest hip-hop tracks of all time.

From Wikipedia:

Best of D&D Studios, Vol. 1. Steve ‘Flash’ Juon of RapReviews.com states:

“[Illmatic] was to be an album steeped in the rich traditions of hip-hop history, mixed with the most advanced verbal styles and fat beats that could be put on wax. And if it couldn’t be set off any more right already, the DJ Premier produced “N.Y. State of Mind” was designed to knock you right off your feet. Primo’s knack for finding the illest piano loops and matching them to pounding beats was perfected in this track, and paired with a Rakim sample on the chorus that provided the mental link for an analogy most rap heads had already made by now: Nas was the NEW Rakim on the block.[9]